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SWIFT Unlimited Club – Q&A

The Swift Unlimited Club membership includes unlimited washes per month, with maximum of 1 wash per day.

Membership sign-up process is very easy. You can sign up directly online by selecting the package of your choice or when you visit one of our locations.

Membership is as simple as an auto renewal program that requires a credit card to administer. We accept most major credit cards, including VISA, MasterCard, and American Express.

Your membership starts the day you sign up and that becomes the monthly billing date.

The membership is specific to the vehicle you register, as our system recognizes the membership through the license plate. We do offer a $5 discount on very additional vehicle as part of our family plan!

No, you will not receive a refund. Your plan remains active until your next billing date.

Swift Car Wash is committed to ensuring all Members are charged correctly for the services provided. Refunds for Unlimited Membership recharges must meet one of the following criteria:

  • You completed a cancellation online before the recharge date and has proof via the confirmation email of the transaction.
  • You completed a cancellation by phone before the recharge date and has proof via the confirmation number provided by an agent.
  • You completed a cancellation onsite before the recharge date and has proof via a receipt from the transaction.
  • If you have redeemed a wash using your Unlimited Membership during a billing cycle, it is not eligible to be considered for a refund.
  • For any Unlimited Membership, at the point of sale, all new customers are required to agree to the Terms of Service before the account is activated.
  • Unused Unlimited Memberships have two (2) months (60 days) from the date of transaction to report it to Customer Service.
  • Any transaction beyond that time frame will not be reviewed for a refund unless reviewed by our Customer Service department at our discretion.

 

Single Washes:

  • Swift Car Wash does not refund single wash services unless the service was not provided. If you are unsatisfied with your wash, you can request a rewash before leaving the site!